40 years of experience and good results

JKC Oy Consulting is a Management Consultancy Bureau based in Finland, northern Europe.

We have a superior knowhow and experience in the areas of management and leadership, organisational development and especially sales and marketing development & training.

In 1990 we started to train Nokia DNW Export Sales & Account Managers, Customer Service people & Product Managers and Quality Managers.

Latest JKC modules, "Selling & Managing Projects” -training has been arranged for NET worldwide in four years time.

The feedback for the seminar, which is delivered by Jorma Kylander, is very good. Training also includes the Funnel Sales Tool.

The core competence area of JKC Consulting is sales development, as our training courses present one of the most efficient and intensive ones in the world.

Our courses are based on today’s approaches in marketing management theory and practice and furthermore on our wide and comprehensive experience from diverse fields of business and administration.

JKC training is efficient training. That’s why the results can be seen immediately.

We have high quality demands for our training; We insist on speed, efficiency and results. We want to give full response and more for your investment.

The results of our training can be seen immediately as improved sales results. How is that possible?

The answer is intensive training. People taking part in our courses work from 12 to 14 hours every day and the total number of persons is limited to 12.

However, because of the right rhythm of working the participants won’t find the course too straining. Moreover the trainer has a chance to individually guide participants. Theory, rehearsing in practice, group works and critics result to a balanced and interesting experience for the participants.

With the help of a modified internal television and VCR-system we are able to show each participant the possible errors and good points in his/her behaviour during a sales negotiation. Intensive training will make the participant to act in a new, more natural way.

One will learn to set goals and achieve them with the help of a systematic approach. The participant will soon notice to be able to confront difficult sales situations more easily, which will also lead to an improvement on his/her self esteem.

The participants attitude towards his/her work will change - towards a more positive and enthusiastic direction. Right attitude and behaviour will result to an immediate improvement in sales efficiency.

Tailormade training to meet your specific needs

Development will commence in most cases with a pre-training sales analysis on the field. With the help of this analysis we are able to locate the weaknesses and possible bottlenecks in the organisation.

Together we will then come up with a plan to fight these discrepancies. This plan and the agreed objectives create a basis for the training programme, which is to improve the sales efficiency.

It is of foremost concern to a successful training that the sales management is involved in developing sales efficiency and the training outline is jointly agreed. Agreed goals allow the sales management to demand more, because hence the results become measurable.

These preliminary steps will then result to a comprehensive sales training programme, which will be based on your company’s marketing goals, problems and bottlenecks, strengths and opportunities, products and services, limitations, and competition.

The trainees are addressed with terms and vocabulary they are used to using at work. This makes JKC sales training more understandable and easier to adapt. All the training courses are tailored to match your needs.

How come is it possible to get a more effective sales personnel?

We claim that the efficiency of your sales personnel can be significantly improved.

Sales efficiency of a sales person is an outcome of two general factors, the attitude and the behaviour of the person. What is his/her attitude towards the sales work? How does he/she set the goals or does he/she set them at all? How is he/she behaving in a sales negotiation, does he/she stay in control?

It is surprising to see how little attention is attached to these two factors. Most of today’s sales personnel hasn’t even sincerely thought about these things. That is why we can promise you a new and more effective sales personnel, in three days. We´ll give

What is the FUNNEL © ?

©FUNNEL is a systematic approach to practical sales work. It is a tool which is based on customers present situation and needs & requirements. It includes all elements of an efficient sales negotiation and it is easy to use in all sales situations.

The method was created by Jorma Kylander in the end of 1960’s and it is also suitable in customer service expert and aftersales training.

©FUNNEL, a systematic and effective sales negotiation, has a logical approach to selling. During the training course the participants will learn how to motivate the customer, how to find out his/her present situation, how to listen to his/her needs and requirements and how to specify them, how to present the solution / offer based on customer needs as wells as how to end the sales negotiation in a successful manner.

©FUNNEL is also a tool for better communication and understanding between the customer and the sales person.

Training and consulting services

Needs & Requirements

All JKC training programmes are tailor-made to meet the customer’s individual needs. Development begins always with an analysis or a small study of the currents situation and the needs and wishes of the customer. Programme will then be constructed together with the customer so that it would be as practical as possible.

Just for the right need

Careful preparation work ensures that the right topics and right terms are used in the actual training. Furthermore, preparation ensures that no futile parts are included in the training programme.

Every training group and every trainee is different. This difference has to be taken into account when planning and realising the trainings. The individual needs and wishes are addressed during the training.

That is why we limit the number of participants to a maximum of 12 persons. Want to know more about tailoring the seminars? Click here.

How much?

The customer can decide the optimal investment level by himself. A company can e.g. decide that they will use a sum of X$ / person / year, or maybe that specific target group should have X days of training / year.

Price level will remain the same throughout the training programme, so the customer will have no financial surprises and the trainings remain easy to budget.

Of course, a training as a part of a more comprehensive development programme will be less expensive than an individual training.

JKC will adapt the training so that it meets customer needs and resources.

A company specific or an open training?

Most of the JKC trainings are individually tailor-made, company specific trainings. However, we arrange as well so called open seminars, which have grown to be very popular.

These trainings have the same quality guarantee as the others; No good, no pay.

There’s no risk to try! Click here to find out more.

Consulting services:

• Sales skills testing 
• Structuring the Sales Organization
• FeeldSales analysis
• Time Management analysis
• Sales best practises
• Customer relationship management
• Salesprocess and CustomerManagement tools

Training services:

• FUNNEL SALESTRAININGS
• Personal Sales skills (b-to-b environment)
• Salesprocess and CustomerManagement
• Sales and Customer Psychology
• Telemarketing skills - How to sell a customer call on the phone
• Customer Service skills
• Time Management skills
• FUNNEL - Recruiting tests
• Leadership and Sales Management skills
• Project Planning and Management skills
• Performing skills
• Training for Trainers  

For further information, please contact:

Mr Jorma Kylander, Senior consultant
+358 400 460 893

forename.surname@jkc.fi